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As Diablo iii installers start running today (even though you can install the game, you lot tin't play until midnight PST), a host of issues have cropped upwards. Nigh of these tin be solved by commonsense troubleshooting techniques, only some others are a bit more evil.

Nosotros'll go on this post updated throughout the side by side couple of days with the latest problems and info on how to fix them. Nosotros'll also include non-Blizzard sources when advisable (merely in general, Blizzard is pretty on top of all these).

  • ATI i.24 Catalyst graphics issue
  • Compatibility mode
  • Digital download yet "Disc Ejected" fault
  • Error 108
  • New downloaders required for EU English and German
  • Nothing happens when running the installer
  • Overlay programs crash Diablo three
  • Removing beta files
  • Tome error
  • Unexpected decryption mistake

For more information on basic troubleshooting of the installation, check out Blizzard's thread with tips on what yous can do with your computer to gear up nearly issues.

ATI one.24 Catalyst graphics issue

We've recently become enlightened that playing Diablo III with the latest Goad 12.4 drivers for ATI cards may cause some visual artifacts for specific hardware configurations. This issue affects users of ATI Radeon HD 2400, 2600, 2900, 3400, 3600 and 4500 graphics cards under Windows Vista and Windows 7. ATI Radeon Hard disk 4600, 4700, 4800, 5000, 6000 and 7000 series products are unaffected, as is Windows XP.

Update: ATI has released a Catalyst 12.4a driver hotfix for the afflicted cards.

Please cheque this link for more information:

http://support.amd.com/us/kbarticles/Pages/AMDCatalyst124ahotfix.aspx


Compatibility mode

During the Beta, several startup issues were resolved past setting the Diablo 3 tools to run in Compatibility Mode. At this fourth dimension, Compatibility Mode for the retail tools is no longer needed. In fact, setting the tools to run in Compatibility Style may cause other problems with the Blizzard Launcher. If you are having issues with the game and normal troubleshooting steps accept not helped, delight create a thread here or you tin create a Support Ticket on your Boxing.net Account Management folio.


Digital download yet "Disc Ejected" fault

If information technology's asking for a disk and so it means an entire data tome is missing from the download. I'd recommend restarting the downloader to run across if y'all tin selection that upward.

When restarting the downloader, make sure to select the aforementioned download binder that you did earlier. It should accept the Diablo 3 installer file inside it. Allow the downloader to completely terminate. It volition launch the installer on its own when information technology is washed.


Error 108

Similar to "An unexpected decryption error occurred", the error 108 can be caused by corrupted, damaged or incomplete installation files. This can often times be caused by closing the downloader early. Though the downloader may show 100%, please allow some time for it to fully complete.

You may be able to fix this by running the downloader and pointing information technology to the aforementioned saved location so that information technology may browse and download whatever missing files.

If the trouble persists, permit us know.


New Downloaders for English and German language

We became aware of an issue affecting the previously bachelor German and European union English language versions of the digital install downloader for Diablo 3, which would not download all the necessary files. If yous've pre-downloaded the digital version of the game in these languages earlier 10:00 AM CEST (nine:00 AM GMT) on Saturday May 12, you must obtain the new downloaders to be able to install properly once the game is released on May 15. We apologize for the inconvenience, and ask that yous please allow friends and acquaintances know so they can brainstorm downloading the working installer that's at present bachelor.

1. Obtain the new Diablo Three digital downloader using the links below
2. Point the download save at the same directory as before
The folder in question is your principal game data binder. If you take the game downloaded to D:\Games\Diablo-Three-8370-enGB-Installer, please point the download to D:\Games\. Exercise non use the automatically generated folder containing the installation files (i.e. do not apply the directory D:\Games\Diablo-Three-8370-enGB-Installer as this is the one created past the downloader).
3. If yous chose the right directory only around 65MB will demand to exist downloaded to ready your install, otherwise y'all'll re-download the entire ~7.6GB

New EU English Installer
New EU English Installer (Mac)
New High german Installer
New German Installer (Mac)

For more information or help with the installation, check out the Diablo Iii Pre-Auction Downloader Walkthrough or apply the search on the Battle.net support site.

Whether you lot repair your previous install or download the unabridged game again, it's necessary to apply this new downloader to install and play the game when it launches.


Nothing happens when running the D3 setup

If you try running the Diablo III Setup.exe file and nothing appears to exist happening, check to see if the Windows Service for Secondary Logon is enabled. The game requires it and will non run if information technology's disabled.

To check, open Control Panel > Authoritative Tools > Services and scroll downwards to the Secondary Logon service. Correct click it and select properties. Make sure the Startup Blazon is Not set to Disabled. Any other setting is ok.

This service being disabled may also crusade the system to appear to hang during the "Updating Setup Files" portion when run.


Overlay programs crash Diablo three

f you're encountering crashing when launching the game, we ask you to check and see if you have any of the following third political party programs running.

• Mumble
• XFire
• EVGA Precision
• Airfoil by Rogue Amoeba
• MSI Afterburner
• Dxtory
• RadeonPro
• Taksi

In some cases, simply updating the programme can resolve the issue, but if it continues, we propose not running these programs at all while launching Diablo Three. In nigh all cases it has to practice with an overlay that the tertiary party programs use that causes the crash.


Removing beta files

If you participated in the Diablo III beta, we recommend removing all Installation Files before attempting to install the retail client. You may remove the game files using the Uninstall Program features in Windows (Add together/Remove programs if you are on Windows XP). After uninstalling the game, browse through your difficult bulldoze and ensure that the following folders have been deleted:

C:\Programme Files\Diablo III Beta

or if y'all installed to some other location, brand sure the game binder is deleted.


Tome error

If yous guys are seeing a Tome error when installing then there'due south probably an issue with the downloaded files. These tin can be incomplete if the downloader wasn't able to finish.

Equally has been mentioned, launching the Diablo 3 downloader and directing information technology to the aforementioned folder every bit before will allow information technology to download the installer files over again. Please brand sure to go out the downloader alone as it works. When information technology has finished downloading the files to completion, information technology will launch the installer on its own. Closing it early tin cause this upshot to reoccur.


Unexpected decryption error occurred

This error message generally indicates that the installation files may exist corrupted, damaged or incomplete. Please brand sure your download has finished before attempting to install the game. Secondly, make sure the installation executable file is in the same folder equally all your other Diablo 3 installation files. If the problem persists, you may need to delete all the files and restart the download.

Your installation folder should not have any files with the .Part extension. If it does, it indicates the downloader was airtight prematurely. Restart the downloader in this example, selecting the same location the "Diablo-III-8370-enUS-Installer" folder is in, and it volition check the existing files and download what'due south missing. It's important to let the downloader stop on it's ain. It volition start the "Diablo Three Setup.exe" file when it'due south done. Information technology can take a while so please be patient.


Evil has returned! 1.2 one thousand thousand WoW players are getting Diablo III for free thank you to the Annual Pass. You can become prepared for the evil with WoW Insider's launch coverage. From the lore of Diablo, to the important blue posts and the basics of Diablo gameplay, we'll get you on the within rail for the render of evil.